Connie Pride of the Year Award winners for North America Chris Cramarossa and Heather Schaffnit of Hilton Garden Inn Raleigh/Crabtree Valley, NC accept their award from Chris Nassetta, president and chief executive officer of Hilton; John Greenleaf, global head, Hilton Garden Inn and Phil Cordell, global head, focused service and Hampton by Hilton brand management. Credit: Hilton Garden Inn.

MCLEAN, Va. - Hilton Garden Inn, Hilton's upscale global brand of hotels, has recognized Connie Pride Hotel of the Year Award winners, Hilton Garden Inn Raleigh/Crabtree Valley, NC (North America winner) and Hilton Garden Inn Kirov, Russia (International winner) for their outstanding achievements in 2016. Each year, the brand awards the Connie Pride Hotel of the Year Award to two outstanding properties worldwide. The prestigious Connie Award, named after Hilton founder Conrad Hilton, is award based on three key components:

  • Quality assurance audits measuring cleanliness, condition and brand standards
  • Customer satisfaction scores which rate each hotel's staff in terms of service
  • Quality of the hotel's accommodations

Hilton Garden Inn Raleigh Crabtree Valley, NC also won top honors with the Barbara Bejan General Manager of the Year Award presented to Chris Cramarossa and Heather Schaffnit receiving the Director of Sales of the Year Award. Also, Hilton Garden Inn Kirov, Russia also took home top honors with Anastasiya Lesnitser receiving the Barbara Bejan General Manager of the Year International Award while Aleksandr Laptev was recognized as Director of Sales of the Year for the International Region. These four team members were rewarded for their exceptional performance, leadership and dedication to the brand. 

"I am pleased to extend congratulations to these outstanding leaders and team members for their remarkable achievements for the Hilton Garden Inn brand over the past year," said John Greenleaf, global head, Hilton Garden Inn. "Our brand is committed to ensuring our guests have a warm and positive stay backed by personalized service from each of our team members. I can truly say that these hotel team leaders are helping to brighten the day of our guests all across the world."   

The awards were presented at the brand's bi-annual conference held during the week of January 8 in Chicago. Other awards presented at the conference include:

For a complete list of 2016 award winners, visit the Hilton Garden Inn Media Center

Hilton Garden Inn hotels boast amenities including complimentary Wi-Fi, a state-of-the art fitness center, guest rooms featuring fresh, white duvets and crisp linens and an in-room "hospitality center" with a mini fridge, microwave and Keurig coffee maker.

Read more about Hilton Garden Inn at www.hgi.com and news.hgi.com.

Contacts:
Tiffany Wilson
Manager, Brand Public Relations
Hilton Garden Inn
+1 901 374 6235
tiffany.wilson@hilton.com

Jennifer Hughes
Director, Public Relations, Focused Service and Extended Stay Brands
+1 901 374 6518
jennifer.hughes@hilton.com

About Hilton Garden Inn
The award-winning Hilton Garden Inn hotel brand provides business and leisure guests with upscale yet affordable accommodations and modern amenities they prefer for a successful and comfortable stay. The satisfaction promise affirms that Hilton Garden Inn will do whatever it takes to ensure every guest is satisfied, or they don’t pay. You can count on us. Guaranteed™. As a recognized F&B leader, Hilton Garden Inn caters to guests’ dining needs by serving cooked-to-order breakfast daily and offering full service restaurants and bars. Team Members operating at more than 740 hotels around the world are committed to guaranteeing today’s busy travelers have a bright and satisfying hospitality experience from the first hello when they arrive. Hilton Garden Inn is part of Hilton Honors, the award-winning guest-loyalty program for Hilton’s 14 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. For more information about Hilton Garden Inn, visit www.hgi.com or news.hgi.com or connect on social media at Facebook, Twitter, YouTube, and Instagram.

About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by HiltonTM, DoubleTree by Hilton, Tapestry Collection by HiltonTM, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Visit Visit newsroom.hilton.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.